Privacy Policy
Monfse Inc. ("Monfse", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information when you access monfse.com or use our platform and services (collectively, the "Services").
By using our Services, you acknowledge and agree to the practices described below.
1. Information We Collect
We collect only the data necessary to operate our platform efficiently, improve performance, and fulfill our obligations to users.
1.1 Account Information
When you sign up or create an account, we collect:
- • Name
- • Email address
- • Institutional affiliation (if applicable)
1.2 Usage Information
To improve both our product and our customers' own analytics, we collect technical data, such as:
- • Search queries, page visits, and session interactions
- • Device/browser type and IP address
- • Access logs and activity timestamps
1.3 Payment Information
If you subscribe to a paid plan:
- • Payment details are collected via trusted third-party payment processors (namely, Stripe)
- • Monfse does not store your full credit card information on our servers
1.4 Cookies and Tracking Technologies
We use cookies and similar tools to:
- • Maintain session integrity
- • Measure user engagement
- • Improve navigation and UX
Users may manage cookie preferences directly through browser settings.
2. How We Use Your Information
We use the personal information we collect to:
- • Operate, deliver, and improve the Monfse platform
- • Customize user experiences and content
- • Process payments and manage your subscription
- • Respond to questions, feedback, or support requests
- • Conduct product and performance analytics
- • Satisfy legal, regulatory, and contractual obligations
We do not use your information for advertising purposes.
3. Sharing of Information
Monfse does not sell your personal data. We share it only in limited, controlled scenarios:
3.1 Service Providers
We may share your data with third-party vendors that support our Services (e.g., AWS for hosting, payment providers, and analytics services).
3.2 Legal Requirements
We may disclose personal data when:
- • Required by law or legal process
- • Necessary to enforce our terms
- • Required to protect our rights or safety or that of our users
3.3 Business Transactions
In the event of a merger, acquisition, or asset sale, customer information may be transferred as part of that transaction.
4. Data Security
We apply industry-standard technical and organizational safeguards, including:
- • Encrypted storage and transfer of data (AES-256, TLS 1.2+)
- • Access control and role-based permissions internally
- • Monitoring and regular reviews of data access patterns
While we work diligently to protect your data, no internet-based system is 100% immune from risk.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- • Request access to your personal data
- • Correct inaccurate or outdated information
- • Delete your account or specific data
- • Withdraw consent for data use (where applicable)
- • Object to or restrict certain processing activities
- • File a complaint with a data protection authority
To submit a request, please contact seth@monfse.com.
6. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect or store data from children under 13.
7. International Data Transfers
If you access our Services from outside the United Kingdom, you understand that your data may be transferred to and stored in U.S.-based systems, where laws may differ from those in your jurisdiction.
8. Policy Updates
We may periodically update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted below in the "Change Log."
Material changes will be communicated via email or in-app notification, where required by law.
Change Log:
| Date | Version | Description of Changes |
|---|---|---|
| June 2, 2025 | 1.0 | Initial release. |
9. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact:
Privacy & Compliance Lead
Seth Watson
Monfse Inc.
56 Stamford St
London, SE1 9LX
United Kingdom